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You are now chatting with 'Elka'.
Elka: Welcome to Microsoft Customer Service Chat, Nguyen.
Elka: How may I assist you today?
Nguyen: Hello, Elka
Nguyen: I have just get new HTC HD7 from my friend in USA but now the mobile ask for the activation code
Elka: I understand, thank you.
Elka: Do you have the phone with you right now>
Nguyen: could you please send me the activation code for my phone
Nguyen: yes
Nguyen: I have
Elka: What is your Windows Phone number?
Nguyen: my phone no. is: 016xxxxxxx
Nguyen: sorry: 841676xxxxxxx
Nguyen: that is the Vietnam zip code
Elka: Thank you.
Nguyen: welcome
Elka: I would be providing a one time activation code for you. I recommend keeping it as it would be your permanent code for your Windows Phone 7.
Nguyen: Yes,
Nguyen: I will remember and keep it for my phone
Elka: Can you try this code below:
Elka:
đưa code
Nguyen: ok
Nguyen: let me check
Elka: Let me know if it would work.
Nguyen: please wait for a moment
Elka: Did it work?
Nguyen: I am trying...
Elka: Thank you.
Elka: Were you able to try it, Nguyen?
Nguyen: sorry, just wait, I am new with my phone, I am connecting to the internet using my phone
Elka: I see, thank you.
Elka: I just wanna make sure we're still connected.
Nguyen: Ok, I have done it
Elka: Are you still trying?
Elka: Did it work?
Nguyen: I have just done it, It work
Nguyen: it works, thanks a lot
Elka: That's great to hear, thank you.
Elka: I hope I was able to assist you.
Elka: Have I covered everything for you?
Nguyen: Yes,
Elka: Please, should you have additional questions or inquiries, feel free to come back again.
Elka: We are available 7 days a week, 24 hours a day.
Elka: Thank you for contacting Microsoft Customer Service Chat.
Elka: Hope you have a good one Nguyen.
Nguyen: ok, thanks and bb
Elka: Thank you.
Chat session has been terminated by the agent.